I just wanted to bring everyone up to date on the Cleveland STEM program. I could have added this to the existing thread, but it's getting down there and harder for people to monitor.
To recap - our family is interested in Cleveland STEM as a possible high school choice for our daughter, who is now in the 8th grade. I looked for information on the program without much success. Then, on Monday, November 9, I sent a message to the email address for the program, email@example.com. I also got the number for the STEM hotline, 252-0046, and left a message there. No response.
On Thursday, November 12, I sent an email to the principal of Cleveland asking for information. No response.
On Sunday, November 15, I sent a follow up message to the STEM email address. No response.
I wrote again on Tuesday, the 17th. I got a response to my message of the 15th from Dick Lee in the "Office of Partnerships" saying that either Princess Shareef or Susan Derse would "respond shorty". I wrote back to Mr. Lee asking him why HE couldn't answer me. What was the point, I asked, of someone who doesn't have the answers responding to the questions?
Three days later, on Friday the 20th, I wrote back to Mr. Lee and asked him if I should have heard from someone by then. I have yet to hear back from him.
I called the Communications department and asked about Cleveland STEM. I told them that no one was answering the email box and that no one was answering the hotline and I asked to speak to someone who had information about the program. I was connected to David Tucker.
I spoke with Mr. Tucker for about 15 minutes. He told me that there will be a community meeting about Cleveland STEM on the morning of Saturday, December 5. He said that there will also be an Open House on January 23rd. He said that there will also be events at the middle schools some time in December or January. He and I compared these community engagement efforts with those described in the presentation to the Board on September 16. The actual efforts will be much less and much later than what was promised. He had no explanation for that. Nor did he have any explanation for the lack of response from the hotline or the email. He said that he would have Susan Derse get in touch with me.
I also sent an email to Princess Shareef describing my difficulty in getting information about Cleveland STEM. She forwarded my message to Susan Derse, Michael Tolley and David Tucker. I got an answer from Ms Derse:
"I apologize for the delay in responding to your inquiries about the new STEM High School program at Cleveland. Unfortunately, the high volume of correspondence precludes our being able to answer each question individually."
She also told me about the upcoming community meeting on December 5 and said that there would be a STEM web site posting on Wednesday, November 25. She did not, however, answer any of my questions.
I wrote back to Ms Derse: "If you are not able to answer email messages to the STEM email address and you are not able to answer calls to the STEM hotline, then what is the point of having them? I don't understand. Why invite people to contact you with questions if you have no intention of answering them? Are you trying to make people feel angry and alienated? Who benefits from this system?"
These people are so infuriating that I wonder if there is any point to trying to talk to them at all.